Connect With Your 24/7 Monitoring Specialists
The moment your home alarm system in Logan goes off, your 24/7 monitoring specialists will spring to action. The first move is to verify your alarm, and that means communicating with you. The protocol they abide by is dependent on the sort of emergency. For instance, when a medical emergency occurs, a single effort will be made to get in touch with you before assistance is dispatched. If you have a burglary alarm - the most typical type of alarm - a monitoring professional will follow these procedures to get in touch with you:
- An effort will be made to contact you using the command hub. You will typically be required to supply a passcode.
- If that effort isn’t successful, a call is attempted to your principal contact number.
- A second number or your primary contact person is tried next.
- If there still isn’t an answer, nearby police are deployed.
- Your monitoring professionals will attempt to reach you again once the proper authorities are contacted.
If you're not in a situation where you can communicate with the monitoring team, that’s OK. Assistance will still be sent even if you're not available to substantiate the emergency.
Get prepared for any emergency with a Vivint home alarm system in Logan
Be prepared for any emergency with a modern home alarm system in Logan from Vivint. Contact (562) 376-5457 to begin designing your property’s protection today.